Privacy Policy

Last Updated: 29th July 2026

CHAMP CITY CENTRAL LTD trading as QubePlay ("QubePlay", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly, such as when you:

  • Create an account
  • Upload music or content as an Artist
  • Purchase songs, beats, or other content
  • Stream or listen to music
  • Contact our support team
  • Participate in collaborations

This information may include:

  • Personal Identifiers: Name, email address, phone number, and physical address
  • Account Credentials: Username, password, and security questions
  • Payment Information: Payment method details (processed by our third-party payment processors)
  • Content Data: Music files, cover art, descriptions, and metadata you upload
  • Usage Data: Streaming history, purchase history, playlists, and listening preferences
  • Device Information: IP address, browser type, device type, and operating system

2. How We Use Your Information

We use your information to:

  • Provide and Maintain Services: Operate the QubePlay platform, process transactions, and deliver content
  • Artist Payments: Calculate and distribute royalties and sale proceeds
  • Personalize Experience: Recommend music, create playlists, and improve your listening experience
  • Communication: Send order confirmations, payment receipts, and important updates
  • Analytics: Understand how users interact with our platform to improve features
  • Legal Compliance: Fulfill legal obligations and enforce our Terms of Service

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Artists: When you purchase or stream their content, we share limited data for royalty calculations
  • Payment Processors: To process your transactions securely
  • Distribution Partners: To help distribute content to third-party platforms
  • Service Providers: Cloud hosting, analytics, and customer support services
  • Legal Authorities: When required by law or to protect our rights

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you delete your account, we will delete your personal information within 30 days, except for data required for legal compliance.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain data processing activities
  • Withdraw Consent: Withdraw consent where we rely on your consent

To exercise these rights, contact us at legal@qubeplay.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and login status
  • Analyze usage patterns and improve our platform
  • Personalize content and recommendations

You can control cookie settings through your browser preferences.

7. International Data Transfers

QubePlay operates internationally. Your data may be transferred to and processed in countries outside your country of residence. We implement appropriate safeguards to protect your data in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

QubePlay is not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Champ City Central Ltd
Trading as: QubePlay
Email: legal@qubeplay.com
Website: www.qubeplay.com

Authorized Signatory:
Victor Kipkosgei Kemboi, CEO

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